Prepare and lodge
Review the supplied administrative information, raise missing details and lodge eligible claims through the applicable claiming pathway.
Inpatient billingPremium inpatient billing · Australia-wide
Outsource your inpatient billing. Keep your focus on patients.
Personal billing support for Australian specialists, from claim preparation to reconciliation. You are paying for experience, careful administration and follow-through—not simply claim submission.
3.5% + GSTWhy 3.5%? Learn more →Of billings processed, invoiced monthly. Equivalent to 3.85% including GST.
- 15+ years of inpatient billing experience.
- Claim lodgement, rejected-claim follow-up and reconciliation.
- Medicare and health fund payments go directly to your nominated bank account.
- No per-claim charges or lock-in contracts.
Meet the experience behind DEVZ · How the handover works
Discuss Your Billing NeedsWhat we take off your desk
A managed billing workflow, not another software task.
DEVZ Solutions uses its own secure, Medicare- and ECLIPSE-compliant billing software to process Medicare and private health insurance claims. You securely send us your inpatient lists and the relevant patient, service and billing details using the transfer method agreed during onboarding.
Our software, not yours. We do not remotely log in to, or perform billing within, your practice's billing or patient-management software. Medicare and health fund payments go directly to your nominated bank account. DEVZ does not receive, hold or pool your medical income.
Monitor and follow up
Review claim responses, investigate administrative rejection reasons and progress appropriate corrections or resubmissions.
Rejected-claim supportReconcile and clarify
Compare available payment information with claims and identify unresolved items that need an action, clarification or final explanation.
See an illustrative exampleGetting started
A clear handover, with you in control.
- Discuss your practice. We establish your specialty, inpatient workload and billing needs, and explain our own-software service. We do not provide remote billing within your practice systems.
- Confirm scope and setup. We review provider and online billing arrangements, agree responsibilities and identify any separately chargeable registration or onboarding assistance.
- Agree the information handover. We agree a secure transfer method for your inpatient lists and relevant billing details. We do not request or use access to your practice software. Do not send patient records through the public enquiry form.
- Begin the agreed workflow. We prepare, lodge, monitor and reconcile eligible claims in our own secure, Medicare- and ECLIPSE-compliant billing software, according to the agreed scope and applicable claiming requirements.
You retain clinical responsibility and control of your payment arrangements.
Medicare and health fund payments go directly to your nominated bank account. DEVZ does not receive, hold or pool your medical income. Our service fee is invoiced separately.
Transparent pricing
Premium support. A clear 3.5% + GST fee.
The service fee is 3.5% of billings processed, invoiced monthly. GST is added to the DEVZ service fee, making the total equivalent to 3.85% including GST.
For example, $10,000 in billings processed gives a $350 service fee plus $35 GST: $385 in total. This is a fee calculation, not a prediction of your billings or collections.
What to know before you start
No per-claim charges. No lock-in contracts.
$0 setup applies where you are already registered and enabled for online billing with Medicare and the applicable private health insurers.
Registration or onboarding assistance may incur a separate fee. Historical backlog requirements and any work outside the agreed ongoing service are discussed before work begins.
Claim payment, amounts and timing depend on eligibility and the relevant payer's assessment. Read our claims commitment and conditions.
What follow-through looks like
A response needs an action—not just a status.
Illustrative example only. This simplified workflow uses a fictional reference. It is not a real client report, testimonial, payment result or guaranteed outcome.
Example reference: DEMO-001
- Issue identified
- A claim response indicates that supplied provider-location details need clarification.
- Administrative review
- Check the response against the information supplied and ask the practice to confirm the relevant details.
- Next action
- Correct and resubmit where authorised and permitted, or record why further action is unavailable.
- Follow-through
- Monitor the next response and reconcile payment when received, or document the final outcome and any remaining limitation.
Each episode must be handled according to its actual circumstances. The relevant practitioner and payer retain their responsibilities.
Support matched to your work
Explore your specialty.
See the billing information and administrative workflows relevant to your practice.
Our software, not yours. We do not remotely log in to, or perform billing within, your practice's billing or patient-management software. Medicare and health fund payments go directly to your nominated bank account. DEVZ does not receive, hold or pool your medical income.
Surgeons
Administrative support for inpatient surgical episodes.
Surgeon billingAnaesthetists
Billing administration using your authorised anaesthetic service information.
Anaesthetist billingPhysicians and specialists
Support for inpatient attendances and other authorised specialist billing.
Physician billingQuestions before you outsource
Do you log into my practice’s software to do the billing?
No. DEVZ Solutions does not provide remote billing within your billing or patient-management software. We use our own secure, Medicare- and ECLIPSE-compliant billing software. You securely send us your inpatient lists and relevant billing details; you do not provide your software login.
How do I send my inpatient lists and billing details?
We agree the secure transfer method with you during onboarding. You then securely send us your inpatient lists and the relevant patient, provider, service and billing details. Please do not include patient information in public enquiry forms or general email or WhatsApp enquiries.
Do you work with specialists outside Melbourne?
Yes. We support specialists across Australia using our own billing software and securely supplied inpatient details. We do not remotely log in to your billing or patient-management system.
What is included in the 3.5% fee?
The ongoing service covers agreed inpatient claim preparation, lodgement, response monitoring, appropriate administrative follow-up and reconciliation. The fee is 3.5% of billings processed, plus GST, invoiced monthly. Registration, onboarding assistance and historical backlog requirements are discussed before work begins.
Does outsourcing mean handing over my clinical billing decisions?
No. You remain responsible for the clinical services and billing information you supply or authorise. We administer claims using that information and raise details that need clarification.
Are all claims guaranteed to be paid?
No. Payment decisions rest with Medicare, health funds and other payers. Our commitment is to appropriate preparation and follow-up through to payment or a documented final outcome. Eligibility, MBS requirements, supporting information, time limits and payer rules still apply.
Is there a lock-in contract or setup fee?
There is no lock-in contract and no per-claim charge. The $0 setup fee applies to practitioners already registered and enabled for online billing with Medicare and applicable private health insurers. Registration or onboarding assistance may incur a separate fee.
What should I send in my first enquiry?
Tell us your specialty, whether you are setting up or already billing, and the administrative support you need. Please do not send patient names, Medicare numbers, bank details or clinical records through this public enquiry form.
Let’s discuss the billing support your practice needs.
Tell us whether you are establishing your billing arrangements, changing providers or working through unresolved claims.