Inpatient billing knowledge
Experience with the administrative requirements of inpatient episodes, different payers and provider arrangements helps us identify details that need clarification.
Premium inpatient billing · Australia-wideWhy 3.5%?
Why 3.5%?
Experience. Care.
Follow-through.
You are paying for experienced billing support, not simply for someone to submit a claim. Our premium service brings personal attention to the details before lodgement and the follow-up afterwards.
With 15+ years of inpatient billing experience, DEVZ Solutions supports doctors with claim preparation, rejected-claim follow-up and reconciliation—so billing administration does not have to become another job for you.
What you are paying for
01 / Experience
02 / Preparation
03 / Lodgement
04 / Follow-up
05 / Visibility
06 / Personal service
A premium service is about the work behind the claim.
Our fee reflects the experience, attention and ongoing administration involved in managing inpatient billing—not just pressing submit.
DEVZ Solutions uses its own secure, Medicare- and ECLIPSE-compliant billing software to process Medicare and private health insurance claims. We do not remotely log in to, or perform billing within, your practice's billing or patient-management software. You securely send us your inpatient lists and billing details; Medicare and health fund payments go directly to your nominated bank account.
Care before lodgement
We work with the MBS items, service details and billing information you supply or authorise, and raise missing or inconsistent administrative details before submission where identified.
The appropriate claiming pathway
We prepare and lodge eligible claims through applicable Medicare, private health fund or ECLIPSE pathways using secure claims submission systems.
More than a submitted claim
Rejected or delayed claims receive administrative review and appropriate follow-up. Where correction or resubmission is available, we work through the next steps rather than treating lodgement as the finish line.
Reconciliation and clear fees
We reconcile available payment information against the relevant provider and payer arrangements, with a transparent monthly DEVZ service invoice.
Someone to discuss your billing with
Direct communication about administrative issues, information required from your practice and the next steps for unresolved claims.
Our aim is to give you dependable billing support while you focus on your patients. Learn more about our experience.
Accountability beyond lodgement
Our 100% follow-through commitment.
For every eligible claim entrusted to us, we commit to careful preparation, monitoring and appropriate follow-up. Where a claim is rejected or delayed, we investigate the reason and work through available correction, resubmission or review pathways until it is paid or a documented final outcome is reached.
When information or authorisation is needed from you, we explain what is required. Where a claim cannot be progressed under the applicable rules, we explain the reason rather than leave you without an answer.
A service commitment—not a guaranteed payer decision.
We do not guarantee that Medicare, a health fund or a patient will pay every claim, pay the full amount billed or pay within a fixed timeframe. Payment decisions remain with the relevant payer. Compliance with MBS guidelines is necessary for an MBS benefit, but is not the only requirement for payment.
- Claims must satisfy the relevant MBS item requirements and applicable claiming rules. Claims outside those requirements cannot be represented as payable MBS claims.
- Patient eligibility, health-fund cover, waiting periods, exclusions and provider arrangements can affect payment.
- Accurate information, supporting documentation, required authorisations and applicable submission time limits also matter.
The treating practitioner remains responsible for the clinical services and the billing information supplied or authorised. Our commitment concerns the billing administration we manage; it is not a promise to reimburse an unpaid claim.
No ambiguity about GST3.5% service fee.
3.5% service fee.
GST is additional.
Our service fee is 3.5% of billings processed, plus GST, invoiced monthly. The GST-inclusive total is equivalent to 3.85% of that billing amount.
The example shows the calculation only. It is not an estimate of your revenue or a promise that a particular claim will be paid.
Setup: A $0 setup fee applies where the practitioner is already registered and enabled for online billing with Medicare and applicable private health insurers. Registration or onboarding assistance, where required, may incur a separate fee.
Service scope: Discuss any historical backlog, registration work or additional requirements with us so the scope of your service is clear.
Questions about the fee
Does 3.5% include GST?
No. GST is additional. A 3.5% service fee plus 10% GST on that fee is equivalent to 3.85% of the billings processed. For example, a $350 service fee attracts $35 GST, for a total of $385.
Why choose a premium service instead of comparing percentages alone?
A percentage does not explain who prepares the claims, what happens when a claim is rejected or how unresolved items are followed up. Our service is built around experienced inpatient billing administration, personal communication and follow-through. Consider the service scope and any separate fees as well as the headline rate.
Can every MBS-compliant claim be guaranteed payment?
No. MBS requirements are only part of the assessment. Patient eligibility, insurer cover, provider arrangements and other claiming requirements can affect the outcome. Our 100% follow-through commitment is to the administrative work we manage, not an unconditional guarantee of third-party payment.
Does DEVZ receive my medical income first?
Medicare and health fund payments go directly to your nominated bank account. DEVZ does not receive, hold or pool your medical income. Our service fee is invoiced separately each month.
Experienced support. Transparent fees.
Let us talk about your billing—not just the percentage.
Tell us about your specialty, current workflow and the claims that need attention. We will discuss how DEVZ Solutions can support your practice.
Discuss your billing needsOfficial information on claim eligibility: Services Australia: ECLIPSE eligibility · Managing rejected claims · Private health insurance waiting periods
Fee information updated 7 September 2026. Read our Terms and Disclaimer.