Medical Billing Services Across Australia
DEVZ Solutions provides specialist inpatient medical billing administration for doctors and practices across Australia. We prepare, lodge, monitor and follow up eligible claims using clinical and billing information supplied or authorised by the practitioner, helping keep the billing workflow organised from service details through to payer reconciliation.
Billing in the Australian healthcare system is not a single task. A specialist episode can involve Medicare, a private health insurer, provider-location details, claim rules and follow-up when an assessment does not proceed as expected. DEVZ Solutions manages the administrative workflow around the billing information supplied or authorised by the practitioner so outstanding work is easier to identify and follow through.
We bill in our software, not yours
DEVZ Solutions uses its own secure, Medicare- and ECLIPSE-compliant billing software to process Medicare and private health insurance claims. You securely send us your inpatient lists and the relevant patient, service and billing details using the transfer method agreed during onboarding.
We do not remotely log in to, or perform billing within, your practice's billing or patient-management software. Medicare and health fund payments go directly to your nominated bank account. DEVZ does not receive, hold or pool your medical income.
Why use a specialist inpatient billing service
Inpatient and specialist billing can involve multiple services, more than one payer and different claiming pathways. DEVZ Solutions focuses on the administrative work around admitted-patient and specialist billing rather than trying to be a general practice-management service.
Our service is built around a few clear principles:
- Practitioner-authorised billing. Clinical services, item numbers and billing instructions remain the responsibility of the treating practitioner. DEVZ works from the information supplied or authorised.
- Appropriate claim pathways. Eligible claims are prepared and lodged through the relevant Medicare and private-health claiming workflows.
- Payments go directly to you. Relevant payer funds are directed to the practitioner's nominated account. DEVZ does not receive, hold or pool practitioner income.
- Transparent pricing. A flat 3.5% fee on billings processed, invoiced monthly.
- Follow-up is part of the workflow. Rejected, outstanding and incomplete claims are identified for administrative follow-up rather than disappearing into a backlog.
What our Australian medical billing service covers
Our core services include inpatient claim administration, health fund registration support, rejected claim follow-up, billing backlog clean-up and support for specialists who want to outsource the administrative side of billing.
Medicare and health fund billing
Depending on the service and claiming pathway, an inpatient episode may involve Medicare and a private health insurer. DEVZ prepares and lodges eligible claims using the billing details supplied or authorised by the practitioner and follows the administrative status through the relevant payer workflow. Read more about Medicare billing administration, private hospital billing and ECLIPSE medical billing.
Support for specialist billing
DEVZ provides administrative billing support for surgeons, anaesthetists, gastroenterologists, physicians, other specialists and locums. The workflow is adapted to the practitioner, place of practice, payer pathway and billing information provided.
What 15+ years of inpatient billing experience has taught us
Reliable billing is usually less about one dramatic fix and more about preventing small administrative gaps from accumulating. The workflow DEVZ is designed to control includes missing service details, provider-location mismatches, incomplete registration information, rejected claims that need follow-up and episodes that have not yet moved from clinical work into the billing queue.
That is why the service is structured around a repeatable sequence: receive authorised billing details, prepare the claim, lodge through the appropriate pathway, monitor the response, follow up exceptions and reconcile the billing record. The aim is not to replace the practitioner's clinical judgement. It is to make sure the administrative work around that judgement is visible and followed through.
Who we work with across Australia
DEVZ supports specialists across Australia through securely supplied inpatient details and our own billing software, without remotely accessing your practice systems. Melbourne-based practitioners can also read our medical billing Melbourne page.
Reducing revenue leakage
Revenue leakage can occur when billable work never reaches the billing queue, a claim is rejected and not revisited, registration details are incomplete, or an outstanding claim is not followed through. Our guide to revenue leakage explains the administrative points where earned income can be delayed or missed.
Frequently asked questions
What is medical billing?
Medical billing is the administrative preparation, lodgement, monitoring and reconciliation of claims using clinical and billing information supplied or authorised by the practitioner.
Do you provide medical billing services Australia-wide?
Yes. DEVZ Solutions supports specialists across Australia using our own billing software and securely supplied inpatient details, without remotely logging in to your practice systems.
How much does medical billing cost with DEVZ?
DEVZ charges a flat 3.5% of billings processed, invoiced monthly.
Who is responsible for clinical item selection?
The treating practitioner remains responsible for the clinical services, item numbers and billing instructions supplied or authorised. DEVZ manages the administrative billing workflow based on that information.
How do payments reach me?
Medicare and health fund payments go directly to your nominated bank account. DEVZ does not receive, hold or pool your medical income.
Talk to an Australian inpatient billing specialist
Tell us how your billing currently reaches your administrator and where the follow-up burden sits. We can map a practical workflow around it.
Get in touch