From your first conversation to your first inpatient claim.
You don't need to give DEVZ access to your practice-management login. We discuss your inpatient caseload and the details required for eligible claims, then agree on a secure way to transfer billing information. We process claims using DEVZ's own software.
How to get started
Discuss your needs
Tell us your specialty, expected monthly inpatient billings, preferred contact details and any claim backlog. No patient information is needed for the first enquiry.
Agree services and rates
Clarify the monthly billing scope, 2.5% volume or 3.5% standard rate plus GST, any extra registration work and the terms of engagement.
Check claiming readiness
Confirm applicable provider-location numbers, health fund arrangements and electronic claiming eligibility; registrations remain subject to Medicare and individual fund decisions.
Send lists securely
Use the secure transfer method specifically agreed at onboarding to send the relevant inpatient, provider and billing details. Never put patient details in the public enquiry form.
We prepare and lodge
We review details supplied or authorised by the treating practitioner, raise missing information and lodge eligible claims via the applicable pathways.
Track outcomes
We review available claim outcomes, pursue corrections and follow-up as appropriate, reconcile available payment information and separately invoice DEVZ's service fee monthly.
Who receives your claim payments?
Medicare and applicable private health fund payments go directly to the doctor’s nominated bank account. DEVZ does not hold or pool the doctor's claim income.
What will you need?
- Practitioner and provider-location information relevant to inpatient claims.
- Applicable Medicare and health-fund billing registrations and agreements.
- Accurate service dates, patient and billing details, item numbers and supporting information supplied or authorised by the practitioner.
- A secure transfer method agreed before sending identifiable patient information.
Monthly fee structure
2.5% + GST applies where an individual doctor has at least $20,000 of inpatient billings processed in a calendar month, otherwise 3.5% + GST. The qualifying rate applies to the eligible billings processed for that whole month. Rates are calculated on processed billings rather than claim payments. See the full pricing explanation and calculator.
Common onboarding questions
Do you need my practice software password?
No. DEVZ uses its own billing software; we do not need or request access credentials to your practice system.
Do I need to register with every fund?
Requirements vary by practitioner, fund and claiming arrangement. We discuss registration needs and any separate administrative assistance before the first claim.
Can I send a patient list through your contact form?
No. Please use the agreed secure submission method. Public contact forms and general email/WhatsApp enquiries are for business enquiries only.
Discuss your inpatient billing Read our data-handling approach